SHIPPING & TAX CLEARANCE SERVICE

Free Shipping and Secure Payments

We offer FREE Shipping for most countries (USA, Canada, Australia, Europe, South America, etc) Note:We cannot provide shipments to Muslim countries because of the local policy of selling such products. We respect your privacy, there is no labeling on the box that might reveal the content, and if you prefer we can ship to a Fedex store instead of your address, so you can pick up your love doll at your convenience. We will send you a tracking number once your doll is shipped, and we use Fedex and DHL to speed up shipping and guarantee a safe delivery.

Before arranging delivery, our quality control department will inspect your doll again, and then pack it for shipment.

Generally, dolls can only be transported by air through courier companies (such as UPS and Fedex). International delivery will take between 3 and 14 days, and the courier can provide real-time tracking.

Payments are secured by our customer privacy policy, we don’t store your credit card information and we use Paypal to guarantee and protect your credit card information and payments (no Paypal account required, you can pay with debit and credit card). If you prefer to use a bank wire, please contact us. 

VAT Clearance Service

FREE VAT Clearance Service for all our Customers!

If you are from US, EU, Sweden, Denmark, Ireland, Canada and Japan, we are now offering VAT clearance and import duty clearance service for you!Our price includes the VAT fees,so our clients do not need pay more fees for VAT. 

Discreet

We understand the importance of privacy. Therefore, each doll is carefully packaged to hide the contents on the box. Only you will know what is delivered, because there are no instructions on the outside of the box. This is the so-called white glove delivery, and we believe you will be satisfied with the packaging and delivery service.

 

Packaging

Each doll is packaged into a plain brown box with protective packaging and shock resistant foam within. Depending on the size of the doll, the box may approximately 170cm tall, 42cm wide and 28cm deep.

We also offer a upgraded flight and storage case for a fee of $350-450 which can be added to your doll when selecting your variations option.

If you have any questions with regards to the ordering and delivery process feel free to contact us and we will be happy to assist you.